Refund Policy

Electronic goods purchased through www.gamesilk.com  (and all its related websites) require acceptance of Terms and Conditions prior to their use. The act of downloading, viewing, or using electronic purchases constitutes acceptance of these Terms. Upon installation or use of any electronically purchased product, you agree that the electronic product is no longer eligible for return. Prior to installation or use, the purchase of electronic products are subject to a full refund, should you choose.
If buyers pay by instant payment such as credit card, the e-goods will be automatically delivered to buyer’s e-mail  address  as soon as we receive the payment instantly. Because the point cards is not entities and we deliver it instantly by internet, so we don't have buyers' shipping address. So we make sure that we have deliver the items to all our buyers who paid by credit card, except some paid by e-check and canceled orders.
Any refund will be suspected as deception. We will send an inquiry email to you after we receive the refund within two working days. Please reply it ASAP. If you don't make any response until we send the third inquiry email, we will send a lawyer's letter to you and transfer this case to the professional service company. That company will negotiate with you until the recovery of funds. We will pursue your legal obligations. www.gamesilk.com  reserves all explanation rights.

Any non-delivered order is applicable for a refund upon request of the purchaser. If any order fails order verification, a complete refund will be issued to the buyer within 24< hours. Once receiving your order and viewing your product key there are absolutely no refunds. The delivered product is guaranteed to be exactly as described and in working condition, if your delivered product is not as described or not in working condition, email info@gamesilk.com  within 48 hours of delivery. In the case that your delivered product is not as described or not in working condition, a full refund will be issued for the full purchase amount.

Gamesilk Team

1. SATICI FέRMA BέLGέLERέ GBC Digital Games Marketing Ltd
http://www.gamesilk .com/

2. MAL/HέZMETέN TEMEL NέTELέKLERέ

άrόn adύ ve fiyatύ

3. MAL/HέZMETέN PEήέN / TAKSέTLέ FέYATI Mal Hizmet Bedeli Peώin : --- TL
Fiyatlar, tόm vergiler dahil satύώ fiyatύdύr.
Mobil φdeme : GSM operatφrlerin mόώterilerinin φn φdemeli yada faturalύ hatlarύnύ kullanarak, onay vererek bazύ servis ya da όrόnleri cep telefonu fatularύna yansύmasύ yada hatlarύndan TL'den dόώόrόlmesi servisi.
Kredi Kartύ : Bankalarύn ve bazύ finansman kuruluώlarύnύn mόώterilerine verdiπi, anlaώmalύ POS cihazύ bulunan alύώveriώ noktalarύnda φdeme amaηlύ veya banka ATM'lerinden nakit avans ηekmek amaηlύ kullanύlabilen, yapύlan harcamalarύn aylύk olarak bankaya tek seferde ya da taksitlerle φdenmek zorunda olunduπu, nakit paraya alternatif bir φdeme aracύdύr

4. MAL/HέZMETέN TESLέMέ, SΦZLEήMENέN έFA YERέ VE TESLέM ήEKLέSatύn alύnan mal, otomatik olarak,mόώterinin iώleme onay verdiπi andan itibaren en geη 5 dakika iηerisinde teslim edilecektir. Mόcbir sebepler ve/veya teknik nedenlerden dolayύ bu sόre uzayabilir.

5. CAYMA HAKKI άyelik iώlemi dύώύndaki satύώ iώlemleri, niteliπi itibarύyla elektronik ortamda anύnda ifa edilen ve tόketiciye anύnda teslim edilen gayri maddi mal niteliπinde olduπundan, cayma hakkύ bulunmamaktadύr.

6. FESέH ήARTLARI  Dijital όrόnlerde kesinlikle iptal ve iade sφz konusu deπildir. Sφzleώmenin haksύz nedenle feshi ve/veya sφzleώmeye konu mal/hizmetin kullanύlmasύ ile tόketilmesi halinde herhangi bir iade sφz konusu olmayacaktύr.

7. ήέKAYET MERCέέ έώ bu sφzleώme konusu mal ve hizmetlere iliώkin ώikβyet ve itirazlar konusunda yapύlacak baώvurular, Bakanlύkηa her yύl Aralύk ayύnda belirlenen parasal sύnύrlar dβhilinde, mal veya hizmeti satύn aldύπύ veya mόώterinin ikametgβhύnύn bulunduπu yerdeki tόketici sorunlarύ hakem heyetine veya tόketici mahkemesine yapύlabilecektir.